Frequently Asked Questions
Everything you need to know about your Meshki experience.
How long does shipping take within Australia?
We offer Standard and Express shipping options. Standard shipping typically takes 3-5 business days, while Express shipping arrives within 1-2 business days for most metropolitan areas.
What is your return policy?
We accept returns within 30 days of delivery. Items must be in their original condition, unworn, and with all tags attached. Please note that certain items like intimates and final sale products are non-returnable.
Do you offer Buy Now, Pay Later options?
Yes, we support flexible payment methods including Afterpay, Klarna, and Zip Pay, allowing you to shop your favorite looks now and pay in installments.
How do I find the right size for me?
Each product page features a detailed size guide. We recommend comparing your measurements against our chart. If you are between sizes, we generally suggest sizing up for the best fit.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. Once an order is placed, we are unable to make changes or cancellations. Please double-check your details before confirming your purchase.
Are your garments true to color?
We strive to display our products as accurately as possible. However, colors may vary slightly depending on your monitor settings and professional studio lighting.